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 azeclixpt
 
posted on December 28, 2001 04:26:12 PM
I'm trying syncronise over the last 2 days and I can't !

It gives me 99% of the times the following error:

Synchronization failed - Bad response from server
There is a problem with images synchronization.
Please go to www.AuctionWatch.com and check your images.


Any suggestion to solve this problem ?

Best to all
Jose



 
 ChristopherCS
 
posted on December 28, 2001 05:08:37 PM
Hello,

There is an image that Pro is currently trying to upload that is keeping the rest for being able to synch correctly. You will need to go in and manually remove this image from your images folder in the AuctionWatch directory.
Try to synch with no batches open, click the details button and watch to see which image it is getting stuck on.
When you know which one it is, go to your 'C' drive, open the 'Program Files' folder and open the 'AuctionWatch folder within that.
You should then see a images folder, open it and manually highlight the image and press your delete key.
When you are done you will need to upload this image directly at the Image Hosting tab online, then synch the rest of your images normally. This file is either over the size limit, or just too big for Pro to upload for you.

Let us know if you have any questions.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 azeclixpt
 
posted on December 30, 2001 07:31:05 AM
Hi Chris,

I still have this problem. Please read my message on AUction Manager PRO Forum

Best Regards
Jose



 
 azeclixpt
 
posted on December 31, 2001 07:53:34 AM
Hello,

At the 4th day withouth beeing able to synchronize images ( and withouth lunching new auctions ), I deleted 5000 of my old images and then I was able to synchronize all my 3 computers.

Now, there are only 2 chances:

OR Auction Watch had a problem and did not admited it ...

OR there is a 'secret' maximum number of images hosted for the 'old' Auction Manager pro users ..


WICH ONE, AUCTION WATCH team ?

 
 BrianAW
 
posted on December 31, 2001 12:12:29 PM
Hi azeclixpt,

I am not sure why this was happening, but will let engineering know that you were able to resolve the issue by deleting your images.

Thanks for letting us know,

Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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