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 jaymark9
 
posted on December 30, 2001 09:57:36 AM
Can you tell me why I am unable to scheduled this inventory item for launch on eBay at 7pm Jan 1st:

1649374044

I've been scheduling items from inventory all day, but this one keeps giving me an error message..something about site information???

 
 BrianAW
 
posted on December 30, 2001 12:23:25 PM
Hi Jaymark9,

You will need to select site specific information for that item before you can launch it. Click on the inventory item, scroll to the bottom, and click on eBay Setup. Fill in the information and attempt to launch again.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 jaymark9
 
posted on December 30, 2001 02:20:52 PM
No...that does nothing. Still have the same problem.

Any other time I launch an item from Inventory, as soon as I selcted "eBay" from the launch settings, eBay will automatically appear under "choose site". But for this particular item, nothing happens. When I select eBay under "choose site" manualy, I STILL get the error message that no specifics are on file.

 
 BrianAW
 
posted on December 30, 2001 02:25:06 PM
Hi Jaymark9,

Are you clicking on Edit next to eBay? You will need to go into the specifics, enter the information, and click on save at the bottom.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 jaymark9
 
posted on December 31, 2001 07:54:33 AM
Brain....believe me..I have done it all. If there is a way for you to go to this item in my inventory it might help to actually see what is going on. This is the ONLY item in my inventory that I have this problem with.

 
 BrianAW
 
posted on December 31, 2001 12:16:36 PM
Hi Jaymark9,

Would you like me to try to launch this auction for you? That way I can see what the problem may be.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 jaymark9
 
posted on December 31, 2001 03:34:37 PM
Please give it a shot. If you would, schedule to launch 7pm on 4 Jan. thanks.



 
 BrianAW
 
posted on December 31, 2001 04:23:41 PM
Hi Jaymark9,

I was able to schedule the auction, you should find it in your pending section. There was a problem with your eBay Site Specifics, Checkout Insurance. I click to not specify checkout details and it was able to save the site specifics properly.

You may want to edit the auction that is pending to include the checkout details while we investigate this.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 
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