posted on January 6, 2002 07:47:14 PM new
1319028168
Hey AW,
Check out this wacko auction that launched through your site today ebay number 1319028168
I built it, it previed fine, I did not indicate for it to be a private auction, I did not indicate for it to be featured, and it sure did not preview all bugged out like it is. I have now relaunched it, or hopefully it will relaunch, and I need to know about getting the fees back that eBay is going to charge me for the featured part of the listing???
Also, I would still like some response to the question I asked a couple of days ago concerning an item number being added to the tracking notice we send out to our customers.
Thanks,
Bruce
posted on January 7, 2002 09:08:59 AM new
Hi Bruce,
I would recommend requesting a refund with eBay on this auction -- since you ended it right away due to the errors, I am sure they will give you a refund.
Regarding your suggestion -- I will log it again for you and pass it on to Product Development. In the future should you have to search to find out what item the customer is referring to, an easy way is to go to Post Sale Express and do a search by email address. The auction they won will then appear.
