posted on January 13, 2002 08:07:48 PM
i had to stop the processing que and reschedule it for tomarrow morning since it's too late east coast time...
i have a suggestion... no one responded to my question for over an hour... i had to find out from others what the problem was...which is something that does happen i understand that... but if you had responded i would have taken it off the processing que and done something else instead of continuing to see if it lauched... thanks...
posted on January 14, 2002 01:35:33 AM
Hi Vintagevintage,
Launching was very slow for all our users tonight, regardless the number of auctions launched. If you are pretty sure your auction will launch (i.e. an EbayPreview returned no error) the item will launch even if with some latency. In your case (but not only) I would suggest to create your listings earlier, do an EbayPreview so see everithing is right and just schedule them for launch on Sunday (or another very busy period). If the item contains the right data, it will launch so you do not need to stay by the keyboard.
Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
posted on January 14, 2002 11:52:54 AM
I beg to differ with that comment. All of my auctions were ebay previewed (I have to preview them to make sure my " marks were coming thru) - and I had 37 scheduled to launch last night. 7 launched and 30 errored out. The error was AW cannot verify if they launched to ebay. Well they did not launch to ebay. So your comment is totally incorrect. We do have to stay at the keyboard and babysit our auctions to get them to list. Please do not tell us they will list - when in fact you and I both know that is not what happened last night. By the way, I scheduled mine on Sat to list on Sunday night. So, your post is totally incorrect!!! Your reply AW is a case of telling the customer what you think they want to hear, not what is actually happening. That is very disappointing!!!<br />
[ edited by corksmom on Jan 14, 2002 11:58 AM ]
