posted on January 14, 2002 09:12:15 AM
Okay, I gave up last night and have just relisted two of my four relists through eBay instead of AW. Verrrry frustrating.
But for the future, I do need to know this: I was told to launch them from "pending" with "AuctionWatch's import tool." What is that and where is that? Couldn't see a prompt or link or suggestion of one anywhere.
I like to learn from catastrophes, so Moderator, please educate me. Thanks.~Adele
posted on January 14, 2002 09:33:06 AM
Hi roadsmith,
Where did you see the note about the import tool? That is most likely referring to either AMPro or SMBE, offline listing program that we offer. However, this wouldn't have helped with the latency last night.
posted on January 14, 2002 11:28:24 AM
Brian: When my item was in "pending," there was a red "error" message. When I clicked on that, it brought me to a page which instructed me to use the "import tool" if the item had already launched in eBay. Trouble is, I didn't relist it through eBay--I was trying to do what I've done before, which is to relist it through AW! And two other of my auctions HAD successfully relisted through AW with no error messages or trouble at all.
In other words, it was AW's own message about the error that confused me.
posted on January 14, 2002 11:37:17 AM
Marius: Thanks for your answer. It helped me a lot! I don't see your answer here in the thread, so you might have sent me a private e-mail? Anyway, I appreciate the information. ~Adele
