fireman68
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posted on February 6, 2002 05:53:05 AM new
Good Morning, I keep getting the following error in my Control Panel. It is as follows: "Error: Retriving User Luids: Error 1000" How long before this is fixed. I have business to do!!!!
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gottaluve
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posted on February 6, 2002 05:55:30 AM new
Same here. I can't get into anything. The same error message from above appears.
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bjlwljr
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posted on February 6, 2002 05:57:51 AM new
Same problem here....
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jafojeff
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posted on February 6, 2002 05:59:37 AM new
Yep, same here! But I notice the ignorant pop-up adv banners are working just fine!
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mj23kg21
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posted on February 6, 2002 06:01:48 AM new
When will this error be fixed? Please give us some type of update - unlike the last time this happened. Thanks!!
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bluroks
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posted on February 6, 2002 06:02:02 AM new
Same here! More downtime!
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valuemet
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posted on February 6, 2002 06:05:31 AM new
Same here, why is this happening. What are luids anyway?????
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rgrem
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posted on February 6, 2002 06:06:13 AM new
What's a user Luid? If I know where mine was, I'd fix it.
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kahml
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posted on February 6, 2002 06:14:17 AM new
Hulk SMASH user luids and cause Error 1000!
Hulk MAD and will hurt stupid data base!!
AAARRRGGGHHHHHH!!!
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Antelope67
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posted on February 6, 2002 06:17:25 AM new
Yep, those luids are acting up again 
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ultimato
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posted on February 6, 2002 06:19:25 AM new
Drink plenty of Luids and see me in the morning.
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georgiapeach49
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posted on February 6, 2002 06:19:39 AM new
HELLO auction watch?!?!?! tap tap tap ... is anybody out there??? tap tap tap !!!
Carpe Diem ... Seize the day!
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sevengables
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posted on February 6, 2002 06:20:57 AM new
Having the same problem. Please let us know when this might be fixed.
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rgrem
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posted on February 6, 2002 06:21:20 AM new
But the Doc just told me I was fine. I don't think luid is in his med. dictionary.
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ghobz
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posted on February 6, 2002 06:22:26 AM new
Those shape-shifting luids are affecting my business as well!
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drbrownauctions
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posted on February 6, 2002 06:24:43 AM new
isn't this great... AW gets to ignore anything it doesn't want to respond to. Sounds like customer disservice to me
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kahml
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posted on February 6, 2002 06:32:17 AM new
drbrownauctions - just a silly question.
Which would you rather they do:
1. Spend time here saying there is a problem
2. Spend time fixing the problem
C'mon, they just got up on the west coast and came in to work to find a problem. It normally takes them anywhere from one-half to several hours to fix.
This isn't the first time - and it probably won't be the last.
For example: Ever go to your ATM and find that it has no cash or it can't print a receipt?
Same thing here - it's gonna be fixed eventually.
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jzwarren
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posted on February 6, 2002 06:37:24 AM new
Hi: I was going to ask the same question all of your here are asking. I didn't know if it was just me or everyone. Guess I have my answer. Does anyone have any idea how long this may take?
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jafojeff
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posted on February 6, 2002 06:38:32 AM new
How long and how much manpower would it take to write a brief message that they are aware of the problem and are working on it?
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kahml
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posted on February 6, 2002 06:46:33 AM new
I just got the following message during a check:
[ Error with the counter system! Couldn't connect to the cache server ]
Someone's doing something...
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jzwarren
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posted on February 6, 2002 06:47:44 AM new
I am getting a new message now. Are you all too?
[ Error with the counter system! Couldn't connect to the cache server ]
Guess the lupids go fixed, now we have to worry about their counter system.
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Cherrytreegirls
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posted on February 6, 2002 06:53:39 AM new
When AW can't connect to the cache server... I can't connect to the Cash !
Remember amateurs built the ark - Professionals built the Titanic.
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jzwarren
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posted on February 6, 2002 06:56:52 AM new
YEA!!! We are back up!!
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SonyaCS
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posted on February 6, 2002 09:18:07 AM new
Hello,
There was a minor site outage this morning that caused the errors in the control panel. It has been resolved now so you should have no trouble accessing your account.
Thank you for your patience.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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fireman68
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posted on February 6, 2002 09:57:02 AM new
Sonya, Over 3 Hours to what was happening from AW is not right. I know that some one is there that could up date us on these out rages. In the future can this be done?
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DianaAW
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posted on February 6, 2002 12:25:40 PM new
Hi everyone,
Just an FYI - we do post outage announcements on our Announcements page, which you may access by clicking the Announcements link on the bottom of the page, or using the Announcements message center forum. Generally in the event of an outage, an engineer will post the announcement if Customer Service is unavailable.
Thanks,
Diana
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fireman68
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posted on February 6, 2002 04:35:35 PM new
Diana, The thing is they didn't I kept checking it. and there was no post.
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drbrownauctions
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posted on February 6, 2002 05:04:49 PM new
I checked the announcements page first too... and NOTHING.
For whoever mentioned the ATM thing. Yes, as a matter of fact that happened to me twice in 2 weeks. Since it takes me 15 mins or so to get to the bank, I had to go to another bank's ATM and pay the surcharge each of those times. Guess which "other bank" is going to get my business.
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