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 kahml
  		posted on March 11, 2002 04:56:24 PM new
I just looked and found someone who actually managed to complete the WBN today for only one item.

He's paying via money order and here's what he had in the buyer's notes:

<<send me address and I will send payment>>

Obviously, this person didn't see my address in the confirmation window.

I almost missed it - and I was looking.

I think you need to redesign this with greater clarity to the user.

 
 ChristopherCS
  		posted on March 11, 2002 05:00:16 PM new
Hi kahml,

Thank you for the suggestion, we will be sure to pass it along for you.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 shelfdust
  		posted on March 13, 2002 08:22:39 AM new
Perhaps the PayPal portion is confusing, too, or not working properly.

In the last few days a few winners have selected PayPal yet none of them paid. Nobody has written to complain yet, but I'll have to pester them for payment evenutally.

Anyone else seeing this happen?

....Mike



 
 BrianAW
  		posted on March 13, 2002 08:45:02 AM new
Hi Shelfdust,

The reason you are having problems with PayPal is because you don't have your User ID listed in your Global Preferences section. Add your PayPal email address to the PayPal box and your buyers will be able to pay you.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
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