Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  Confusing to winners, too
<< previous topic post new topic post reply next topic >>
Community Guidelines 
 kahml
  		posted on March 11, 2002 04:56:24 PM
I just looked and found someone who actually managed to complete the WBN today for only one item.

He's paying via money order and here's what he had in the buyer's notes:

<<send me address and I will send payment>>

Obviously, this person didn't see my address in the confirmation window.

I almost missed it - and I was looking.

I think you need to redesign this with greater clarity to the user.

 
 ChristopherCS
  		posted on March 11, 2002 05:00:16 PM
Hi kahml,

Thank you for the suggestion, we will be sure to pass it along for you.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 shelfdust
  		posted on March 13, 2002 08:22:39 AM
Perhaps the PayPal portion is confusing, too, or not working properly.

In the last few days a few winners have selected PayPal yet none of them paid. Nobody has written to complain yet, but I'll have to pester them for payment evenutally.

Anyone else seeing this happen?

....Mike



 
 BrianAW
  		posted on March 13, 2002 08:45:02 AM
Hi Shelfdust,

The reason you are having problems with PayPal is because you don't have your User ID listed in your Global Preferences section. Add your PayPal email address to the PayPal box and your buyers will be able to pay you.

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
  Return to top of page 
<< previous topic post new topic post reply next topic >>
All times are Pacific Time

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!