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 cragonlsnet
 
posted on March 15, 2002 11:57:14 AM new
I am having a problem with photos being inserted into auctions where they don't belong(not by me). I list the auction with the correct photos and all is well... a couple of hours later they appear in auctions that are already active and also still remain in the correct auction. I am also having problems with 1 auction after it was launched and the description is there... a couple hours later it is no longer there Please help!!
Susan Crago
 
 SonyaCS
 
posted on March 15, 2002 12:26:11 PM new
Hi Susan,

Can you give me some examples? I looked at a few in your active list, and they looked fine on my end.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 cragonlsnet
 
posted on March 15, 2002 12:38:16 PM new
Hi Sonia,

Auction # 1083935363-Huck Towels has no description and is scrambled.
Auction # 851956532-Linen Towels Acorn has the huck towel photo mixed in and is also scrambled.
Thanks So much for your help.
Susan Crago
 
 ChristopherCS
 
posted on March 15, 2002 02:18:11 PM new
Hello,

Thanks for bringing this to our attention. We have forwarded this issue along to engineering to check into further for you.


Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 cragonlsnet
 
posted on March 16, 2002 08:30:06 AM new
Please help this is still happening to the auctions that I listed last night
 
 SonyaCS
 
posted on March 16, 2002 10:51:12 AM new
Hi Susan,

Engineering is currently looking into this issue. In the meantime, please try using an alternate template, as this could be related to the template you have been using for all your auctions.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
[ edited by SonyaAW on Mar 16, 2002 10:54 AM ]
 
 cragonlsnet
 
posted on March 16, 2002 12:37:25 PM new
Hi Sonja,

I will try that right now and see what happens...thanks so much. Will someone let me know the outcome of your engineering inquiry??
 
 SonyaCS
 
posted on March 16, 2002 01:06:06 PM new
Hi Susan,

We will definitely let you know the outcome -- it is being looked at right now. If this happens with other templates please let me know.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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