meged2
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posted on March 15, 2002 11:13:09 AM new
Hello,
I currently have 7 active auctions running but when I check my "active auction" page, it only show I only have 5 active auctions.
They are running fine on E-Bay but they are not on my AW page. I have refreshed and refreshed and nothing changes.
Any suggestions?
Thank you...
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meged2
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posted on March 15, 2002 11:40:05 AM new
Hello Again,
I am also unable to set a template by default and my "Category" section is blank.
We have 2 accounts with AW and we are not having this problem with our other acct.
I would really appreciate your assistance.
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SonyaCS
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posted on March 15, 2002 11:40:31 AM new
Hi Meged2,
To view all of your active auctions, click on the Active link on the left hand side.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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SonyaCS
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posted on March 15, 2002 11:41:22 AM new
Hi Meged2,
When you try to set your defaults, what happens?
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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meged2
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posted on March 15, 2002 11:50:40 AM new
Hello and thank you for the fast response. All of the active auctions ar enow showing. I was clicking on the Active button before and they were not all showing.
But they are showing now,
Many thanks.
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meged2
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posted on March 15, 2002 12:05:15 PM new
Nothing happens. When I select a tenplate and i name it and save it, it always shows up as a blank template. i have to manually set it everytime I want to launch an ad.
The Category section is also blank..
What do you suggest?
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meged2
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posted on March 15, 2002 12:23:04 PM new
Also, why do I have to click on the active button at the left to get my listing of auctions that have been running for a few days? Shouldn't they automatically show up when I access AW?
As I said earlier,this is our 2nd active AW account and our other one is entirely different than this one.
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SonyaCS
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posted on March 15, 2002 12:23:32 PM new
Hi Meged2,
What browser are you using? Do you have java script enabled?
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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meged2
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posted on March 15, 2002 04:34:32 PM new
I have ATT Broadband.. I am using the exact same computer and browser for other acct. and we have never had the problems I am having now with the second acct.
Any suggestions?
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meged2
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posted on March 15, 2002 08:26:24 PM new
Sorry, Internet Exploer
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SonyaCS
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posted on March 16, 2002 11:04:07 AM new
Hi Meged2,
Try going to your My Account tab to eBay Site Specifics, and setting your template and category selection. Save your Preferences when you are done. If you continue to have the same problem as before let me know.
-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
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