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 jewljack
 
posted on March 21, 2002 08:38:59 AM new
Please fix the formating of the shipping labels when printing multiple shipping labels . BEFORE AW CHANGED THE FORMAT WHICH WAS NOT BROKEN you could print 10 labels per page on standard avery 5163 shipping label sheets and they would print perfectly now it prints 2 address per page , and now when I print an invoice directly from the fullfillment page I have to click on invoice only and print where before it would print automaticly and after i print I have to go backto the fullfillment page and refresh it since the print invoice key does not get checked , it is as if there are teenagers makeing your design changes , and it is causing us to do double and triple work , and when you ship 50 packages a week each extra minute spent printing or cutting and pasting cost money!

This is absolutely unacceptable and if not changed will force us and im sure others to change auction mangement systems !

 
 jewljack
 
posted on March 21, 2002 10:25:43 AM new
how can we fix the adress labels to print on avery page as before

 
 SonyaCS
 
posted on March 21, 2002 10:37:06 AM new
Hi Jewljack,

I apologize for the delay in my response to this post. We will be making some changes to the shipping labels that should take care of this problem. As soon as the changes are made, we will let you know. Thank you for your patience.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 jewljack
 
posted on March 26, 2002 10:50:14 AM new
PLEASE fix the adress labels to print on avery LABEL page as before with 10 per sheet , when I ship 30 -50 items per week and need to print a a sheet or 2 or 3 of labels, this needs to be addressed or you will loose valueable clients like us who do not see the use of printing 2 oversized labels per page
[ edited by jewljack on Mar 26, 2002 10:52 AM ]
 
 jlskool
 
posted on March 26, 2002 09:36:01 PM new
jewljack,
I also noticed that when I closed the print invoice window it did not automatically check the box on the fullfilment checklist.

Eventually, though I noticed that I was closing the window using the X in the upper right hand corner of the window. I started using the close button and it checks the box automatically.

Now, if I can just figure out why the Feedback doesn't automatically check itself after sending feedback...

 
 jewljack
 
posted on March 27, 2002 09:41:55 AM new
Well done ,

Printed out my adress labels today and the new cusomizable format worked very well on the avery laser address label sheets , printe 10 per page

I would like to Commend AW and especially you guys in Cust Service , this message board has given users like us good feedback as to whats going on .

 
 bside
 
posted on March 27, 2002 04:28:45 PM new
jlskool said:
"Now, if I can just figure out why the Feedback doesn't automatically check itself after sending feedback..."

This is a known issue with orders. It's currently schedule to have the fix released tomorrow (Thursday) morning, assuming QA completion.

 
 
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