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 pkopesch
 
posted on April 2, 2002 08:02:41 AM new
Can you change the S&H charges after you combine orders? I cannot seem to get this done. I need a step by step process to do this, because I always change the shipping on combinable orders. Pam

 
 SonyaCS
 
posted on April 2, 2002 08:06:53 AM new
Hi Pam,

You would need to undo the order, then recombine it, if you wanted to change the shipping. To undo the order, click on the Non Paying Bidder link. Deselect the Relist option and then hit Split Order. Then, go to the menu on the left hand side and select Combinable Items and recombine the order. You can then change the shipping.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 kahml
 
posted on April 2, 2002 09:00:55 AM new
Sonya, sorry, but "shame on you!"

You no longer need to edit the shipping on each item individually; you can combine them and then specify a set of specific shipping options for the order itself, overriding whatever would have been computed.

Refer to what Ben said in http://www.auctionwatch.com/mesg/read.html?num=15&thread=66811

 
 SonyaCS
 
posted on April 2, 2002 09:08:07 AM new
Hi Kahml,

That is what I meant to say, I can see how my directions come out "wrong". When you select the items and hit "Combine Items", right before you finalize the combine process you can choose shipping for the order as a whole. I instructed Pkopesch on how to uncombine then recombine because once you have finalized the combine you can't change the shipping for the order. It's got to be done before that process.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
[ edited by SonyaAW on Apr 2, 2002 09:10 AM ]
 
 kahml
 
posted on April 2, 2002 11:19:16 AM new
Gotcha - but what we still need (as you can see) - is the ability to edit that stuff "after the fact"

 
 
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