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 jdani2000
 
posted on April 7, 2002 04:51:07 PM new
All of my auction pictures arevery clear except on ebay auction #1090336451
The enlarged pictures are fine and clear but the regular sized pictures on the auction page do not look good at all.

I thought that maybe the picture I took were bad so I Took more pictures and replaced them and they are blurry also. Can you please help me. I have not done anything different. The pictures are clear before I load them.

I have used auctionwatch for nearly 2 years and have never had pictures look like this before. My opinion auctionwatch has the most clear pictures that you can put on ebay. This is why I have stayed with auctionwatch from being free to costing about 400.00 a year.

Now that auctionwatch is going to cost me over 1200.00 a year I really need the pictures to be of the highest quality.

Thanks James

 
 BrianAW
 
posted on April 7, 2002 05:18:22 PM new
Hi jdani2000,

This is related to the browser you are using. When I view them they appear clear. What browser are you using?

-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
 
 jdani2000
 
posted on April 7, 2002 05:42:29 PM new
Thanks you for your trouble!

I normally look at everything on compuserve(AOL). I even pulled it up on internet explorer and it still looks blurry to me. All my auctions look fine except for this one. I was just curious what to do if anything.

I called a friend and he said the pictures were crystal clear also. I apologize for bothering you. Can you tell me why this auction is the only one my browser does not work properly on.


Thanks James


 
 jdani2000
 
posted on April 7, 2002 05:48:22 PM new
I aso wanted to thank you for the fast customer service. Ebay could take a lesson from you.

Thanks James

 
 SonyaCS
 
posted on April 8, 2002 08:30:14 AM new
Hi Jdani2000,

Sometimes after uploading images to AOL or CS, they may appear distorted, but this can be easily fixed by clearing the cache and history in your browser. Then, under MY AOL, open preferences, and click the WWW button. Under advanced should be an option to view compressed graphics. Uncheck the box next to this option, then close out of preferences. Refresh your page, and your images should clear up. Let us know if this works or not.

-Sonya
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service !
 
 
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