posted on April 14, 2002 05:27:27 PM new
There is a field in the account preferences that allows you to specify the insurance rate for each $100 of coverage. The problem is that USPS charges a different rate for the first $50 of coverage. If a customer selects insurance during checkout they will be overcharged the $100 rate if the item is under $50. Are there any plans to fix this problem?
Unfortunately there is currently no way to break it down by $50 increments so you would need to explain your insurance terms in your item description so that it causes less emails back and forth.
posted on April 14, 2002 10:37:13 PM new
Christopher
This is still a sore spot with me - Please explain to me how we are supposed to explain it in our auction. I already say I am charging 1.10 for insurance. The WBN comes out with 2.00. If you say we are to explain it in our auction - Please give me the words to do so. I can't for the life of me figure out how I am supposed to tell my potential bidders that I am charging them 1.10 but when you get my email at the end of the auction the charge will show as 2.00. Please click that so I know you what insurance - but when you pay me - pay .90 less then the total shows? Boy that will attract alot of bidders.
I recently asked about this same topic and someone else came back with the same answer - explain it in your auction so there is less emails back and forth LOL
