iadams3230
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posted on May 1, 2002 10:59:51 PM new
have just joined & i keep getting the message could not identify, try repairing or upload again when i try to upload my images. All my images are .jpg files. any help would be appreciated. Thanks!
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SonyaCS
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posted on May 2, 2002 08:19:53 AM new
Hi Iadams3230,
Do you have any spaces in the image name?
-Sonya
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iadams3230
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posted on May 2, 2002 03:26:24 PM new
Hello,
No, I have no spaces in my file names. I work on a PowerMac G3 9.2 and have used AOL for my image host but have changed to Cox.net. Some image names are: carrol.jpg-march.jpg-valle.jpg.
I cannot figure out why they won't upload for AuctionWatch. Please help as I need this to work ASAP. Thank-you!
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BrianAW
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posted on May 2, 2002 03:58:50 PM new
Hi iadams3230,
Have you tried to just upload one image at a time? If that doesn't work, can you send us an image via email so we can take a look at it?
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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iadams3230
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posted on May 2, 2002 04:33:02 PM new
Hi Brian,
Yes I've tried to upload just one at a time, I've renamed them, that doesn't work either. I'll email you an image. Very frustrating!
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DianaAW
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posted on May 2, 2002 04:38:46 PM new
Hi iadams3230,
Would you check your image file names before you upload, and make sure that the .jpg extension is actually there? Some Mac programs will save a jpeg, but without the .jpeg extension. You may have to add this manually.
Diana
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BrianAW
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posted on May 2, 2002 04:46:39 PM new
Hi iadams3230,
I have sent you an email with additional instructions.
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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iadams3230
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posted on May 2, 2002 04:49:57 PM new
my images files show the .jpg at the end of every one when I try to upload. I don't know how to attach an image file to your email on the help page. I use Adobe Photoshop to creat my images.
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iadams3230
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posted on May 2, 2002 04:56:54 PM new
my images files show the .jpg at the end of every one when I try to upload. Thanks Brian, I have just sent you an image.
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BrianAW
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posted on May 2, 2002 04:57:13 PM new
Hi iadams3230,
I sent you an email with an email address to send an image to. Did you receive that email? Reply to that email and attach an image to it.
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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BrianAW
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posted on May 2, 2002 05:00:24 PM new
Hi iadams3230,
I received your email and there is definitely something wrong with the image. Where do your images originate from, and what do you do with them in Photoshop?
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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iadams3230
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posted on May 2, 2002 07:53:13 PM new
Hello again Brian,
I've uploaded my images to AOL ftp site and they upload fine & look fine. I've re-scanned & re-tried to upload on AuctionWatch but continue to get the same error message. I would like to use your services if someone could please tell me what I have to do to get them to upload??????
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