jewljack
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posted on May 7, 2002 03:07:29 PM
WHEN I TRY TO TRACK MY CURRENT AUCTIONS IT GIVES ME AN ERROR " CANNOT PARSE RESULTS "
PLEASE CHECK THIS
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ChristopherCS
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posted on May 7, 2002 03:41:08 PM
Hello,
Thank you for bringing this to our attention. We have notified engineering, and as soon as more information is available - we will post back to this thread.
Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
[ edited by ChristopherAW on May 7, 2002 04:22 PM ]
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jewljack
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posted on May 8, 2002 05:11:52 PM
STILL NOT ABLE TO TRACK ANY NEW AUCTIONS
I GET THIS MESSAGE
Found 0 active eBay auction you are currently not tracking
Even though I have a few untracked
The funny thin is I can track other peoples auctions
please help
[ edited by jewljack on May 8, 2002 05:12 PM ]
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ChristopherCS
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posted on May 8, 2002 06:07:24 PM
Hello,
There was a fix released earlier for this, but there are a few errors still being reported. Engineering will continue to work on this issue, sorry for the inconvenience.
Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
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jewljack
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posted on May 9, 2002 09:48:29 AM
48 HOURS LATER I AM STILL NOT ABLE TO TRACK NEW AUCTIONS AND IT SEEMS IM THE ONLY ONE?
PLEASE ASSIST
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jewljack
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posted on May 9, 2002 02:43:09 PM
wWE ARE STILL GETTING AN ERROR MESSAGE WHEN TRYING TO TRACK NEW AUCTIONS
Found 0 active eBay auction you are currently not tracking
All listings already imported for this page.
WHEN NONE HAVE BEEN IMPORTED
WHAT GIVES :{, PLEASE ADVISE
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ChristopherCS
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posted on May 9, 2002 07:46:58 PM
Hello,
Sorry for the delay, there is a much more involved error occuring here than originally thought. Engineering will continue to work on this issue until we have a resolution.
Christopher
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
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jewljack
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posted on May 10, 2002 03:06:08 PM
Hello,
Still not able to track my auctions and after 3 days this is very distressing , Please help .
Sincerely,
Jackie Abraham
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jewljack
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posted on May 11, 2002 06:46:52 AM
IF NO RESOLUTION TO THIS PROBLEM CAN BE MET WE WILL HAVE TO USE AN ALTERNATIVE SERVICE
PLEASE ADVISE IF THERE IS AN ETA TO FIX THIS BECAUSE WE ARE GETTING CLOSE TO ONE WEEK WITH NO RESOLUTION
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SonyaCS
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posted on May 11, 2002 10:42:45 AM
Hi Jewljack,
We are still looking into this problem of why your auctions won't track in. The auctions that aren't tracking -- are they launched through AW and are they by any chance relists?
-Sonya
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jewljack
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posted on May 11, 2002 01:27:58 PM
NO NOT LAUNCHED IN AW AND NOT RELISTED THEESE ARE FRESH NEW EBAY LISTINGS i HAVE ABOUT 35 UNTRACKED
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melissar
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posted on May 12, 2002 01:52:50 PM
I have the same problem and first reply I got said it was my fault for having Personal Offers.
The next reply I got said "Don't worry, it's fixed now" when in fact it is not fixed.
Words can not describe how dissipointed I am at AW service.
A week of being sown is not acceptable.
Not getting a true response is not acceptabel.
For the fourth time, when will you be fixing this item!!!
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BrianAW
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posted on May 12, 2002 01:56:01 PM
Hi melissar,
We know that this is still an issue for some of our users. We are working at getting this resolved shortly. We apologize for the inconvenience.
-Brian
Got Questions? Check out AuctionWatch.com\'s Customer Service center at http://www.auctionwatch.com/service
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