posted on June 13, 2002 03:06:44 AM new
I was wondering on the my check out setup - I include insurance in my shipping figure and a lot of winners just use that to add to the total and use my instant paypal link. I didn't realize until just now that the check out makes it sound like I don't give insurance? I was wondering why I have had so many people add an additional insurance fee lately. Can you add another button for "insurance already included in shipping".
Also on that same page - If I give a combined shipping discount of say 30% and then I combine all multi- winners manually and change the shipping to the correct amount - if they use that WBN will it give them an additional discount of 30% I guess what I'm saying is I would perfer to do this part manually, as some items can be shipped for the same price of one shipping charge (two rings for instance) and some just can not be (two platters). What would be the best way to do this.
I posted these questions on Sales Pro but did not get an answer. Please
Thanks
posted on June 13, 2002 08:38:30 AM new
Hi Ladyjewels2000,
One solution to the insurance issue is to select one of the customizeable shipping and handling fields and in the "other" box put "USPS plus insurance", or something to that effect. This would definitely prompt your customers to choose that option as they will see right away you include insurance with your shipping.
Regarding your shipping discount suggestion, are you asking if you use one set price for an order in terms of shipping, if the shipping discount will apply? If so, the answer is no -- using one shipping price for the order as a whole disables the shipping discount. You could then enter in an exact amount that includes your shipping discount.
