One of my buyers recently was filling out the WBN and checked on paying with a money order. She said she tried 3 times, but everytime it changed her selection to Bidpay. She finally gave up and used Bidpay as her selection and contacted me for the additional information she might need to complete the transaction. What happened? It was for item #1543594571. If I get other problems like that, I will just take my "other" selection out and remove any Bidpay affiliation that I currently have.
The option to pay with Bidpay when using a money order is just that, an option. You can choose to click on the link, or just mail a Money Order to the address listed on the checkout page.
posted on June 23, 2002 11:21:00 AM new
Hi, Christopher:
You're not understanding what I'm saying. She was trying to fill out the form and under payment options, she wanted to choose money order, but everytime she continued on with the form, it switched her to my "Other" option which is Bidpay. It would not let her click on "money order" as her choice of payment. This has nothing to do with a link at the end to make payment.
Ok, I went into this WBN itself to test this on, and didn't run into any error where it would change what I selected to something else. I checked Money Order, and moved to the next page, where it did in fact show just Money Order.
There must have been some issue with how they were connecting, or making their selection during the checkout process. We haven't come across any errors thus far where choosing one gave you something else, but please let us know if anyone else ever reports such an error.
