posted on June 24, 2002 12:20:23 PM new
I have had 3 buyers email me today to tell me that when they tried to fill out their 'info/address', they kept getting the error message:
ERROR: You must select a shipping method for
all items.
However, I don't offer a shipping method/option. There is only one shipping method there, and it is Priority.
I asked the last person if this was occuring in the ebay checkout or in the Auctionwatch email with the link to my checkout- she responded that it was on the AW site.
posted on June 24, 2002 02:48:42 PM new
Thanks Sonja,
The last of the three buyers that had this problem and said that it was in the AW checkout was order #534384186.
This of course was a combined order, and I had changed the shipping to be a certain amount for the whole order (and checked that off). Just so you know that she tried to respond after I combined the order. Let me know what you find out.
posted on June 25, 2002 03:51:06 AM new
Hi Sfnyartist,
I looked at ORDER 534384186, and it looks fine to me: it has only one shipping carier (USPS Priority for $3.50) so the buyer cannot make any mistake. On the other hand, in the page where the buyer must fill the 'info/address', (s)he must also choose a payment method (from PayPal, Billpoint, Check, MoneyOrder or USInternationalMoneyOrder-forInternationalSales). In my opinion the buyer did not select a payment method, and that's why (s)he received the error you mentioned.
