posted on July 14, 2002 09:39:37 AM new
Hi Dave!
I went to the check out page and indicated I’d like to continue
shopping. There is one other dutch auction for the ladybug beads that
closes on the 17th. If I win those, I’d like to combine the items.
In the meantime, my information is:
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I went to the checkout page expecting that it had been filled out but then realized that the customer saw the button continue shopping and assumed that it was indicating that they had more auctions pending and didn't realize it was an entry into a storefront. I thought to myself what an idiot and then I looked at the page and realized that is was not a poor assumption on their part and was based on sound logic although the conclusion was incorrect. I believe that the GUI used in checkout could be more effective. I have thought for quite some time that for instance the insure checkbox should enjoy greater visibility and in some way indicate the sellers insurance policy ideally a radio button insure & decline insurance and accept risk the default position should be determined by the seller in preferences but I'm moving off my primary topic. To the point It would serve me well if the customer had a checkbox to indicate they had more auctions pending and if it had a visible flag as does the message field it would save me the hassle of opening to the checklist view to see what the status of the account is. The way the system is now I send redundant messages too often as I have no way of easily indicating who is still shopping. Even if I leave a note for myself that field is well below the fold yet it is argueably one of the most the most important fields on the record.
Thank You
Dave
[ edited by davebraun on Jul 14, 2002 09:51 AM ]
