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 Worldwidesales1
 
posted on July 20, 2002 10:17:37 PM new
I am getting very tired of having to submit .53 cent refund requests each month for image hosting of imaged that are not mine. It has been THREE billing cycles now that you keep charging me for image hosting by the Ebay Seller "rj336".

As you do not seem to have corrected this it seem to be INTENTIONAL. Am I the only one out there that has caught Auctionwatch doing this blatent RIPOFF to their customers?

Please credit my account IMMEDIATELY and sent me a reply telling me you have FINALLY corrected this.

I have never seen this type of inferior customer service from ANY business.



Dewey Fischer
Ebay username - moose.df


 
 TaraCS
 
posted on July 21, 2002 10:20:06 AM new
Dear Dewey,
You may request a refund through our refund request form, available at this URL:

https://secure.auctionwatch.com/my/acct/request_refund.html

If other users are stealing your images, please try contacting them directly.




Tara
Got Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 Worldwidesales1
 
posted on July 23, 2002 09:33:10 AM new
Tara,

Are you not going to spend the time to solve this matter? No one is stealing my images!

IF you would actually spend some time, you would See that when you bill me for image hosting, these images are for the Ebay seller "rj336", I am Ebay seller "moose.df". I HAVE NOT POSTED HOSTED IMAGES VIA AUCTIONWATCH FOR 6 MONTHS NOW!

The problem is at your end, plaese correct it!





 
 DianaAW
 
posted on July 23, 2002 11:35:45 AM new
Hello worldwidesales1,

We will issue a refund for the image hosting charges on your account. The user "rj336" was using URLs that point to images you had on file here, which is what resulted in the charges. It appears that the images have been deleted now, so you should see no more charges on this account.

Thanks,

Diana

 
 
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