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 retrod
 
posted on July 30, 2002 04:52:30 AM new
I am having trouble with the calculated shipping - which I have chosen to do and really like - However if the buyer is not in the U.S. there appears to be a huge problem - What is the way to work around the calculated shipping after the auction - when I try to input the buyers info it defaults and tells me there is a shipping error so I cannot even print a label - I am having to email my International winners with the following :

I have discovered that there is a major glitch in Auctionwatch's new system of calculated shipping - there is no way to override the shipping for an International sale - so please don't try to fill in your information it defaults and says shipping error . I will email them and see how it can be fixed

Thanks dee


 
 mgarbea
 
posted on July 30, 2002 06:33:38 AM new
Hi Retrod,

Unfortunately the USPS Priority calculated option is available only if both the seller's and buyer's ZIP codes are in US. This is not an AW limitation: USPS provides for automated shipping calculation based on ZIP codes only in the above circumstances.
As a workaround, you should provide in your listings, an alternate shipping carrier / amount for international customers.

Marius
Got more Questions? Check out AuctionWatch.com's Customer Service center at http://www.auctionwatch.com/service
 
 retrod
 
posted on July 30, 2002 07:01:24 AM new
That would be a great solution if I knew in advance from what country the high bid was going to be - but I failed Psychic 101 .

I think there needs to be a way to over-ride it post sale . Otherwise for anyone who sells internationally it doesn't really work.

As ebay sites become more and more global it seems to me that Auctionwatch would not want to limit itself to simply the U.S. market

 
 
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