posted on August 6, 2002 11:40:47 AM new
Hello zippy2dah,
Can you tell us if you are using a Mac with Internet Explorer? We have had reports from some Mac users that this is happening and we are investigating the issue right now.
If you would like to email [email protected] and let me know what changes you want to make, I would be happy to make them for you. You might also want to try 1. closing any open applications, as the problem appears to be memory-related, and 2. using Netscape instead of IE.
posted on August 6, 2002 05:18:22 PM new
Hi Diana, thanks for answering.
I sent a second email this morning and finally received a reply from support and was told to send the requested changes by return email and I did so and it has now been about seven hours and I am still waiting for someone to help me.
I just checked a few minutes ago. Nothing has been changed.
I realize I am not the only person in line, but if someone could at least tell me when or if they might be able to help me so I can list again, or go elsewhere, I would sure appreciate it.
I just sent another email to support, and forwarded the copy of the changes I need. I'm hoping to hear something before tomorrow as I really need to list. I have tried everything that has been suggested. Nothing works. I really need someone on that end to change things for me.
Should I keep waiting? Should it really take this long? I sent my first email yesterday mid-day. Should I expect some help soon?
posted on August 7, 2002 10:28:18 AM new
Thank you, Christopher!
I sent you a thank you email too, which is now probably taking up space in your box. Sorry about that. It wasn't a passive agressive gesture on my part, I swear. ;-}I just wanted to say "thanks" and didn't realize that you had posted to this thread too or I would have just come straight here.
