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 samkat6
 
posted on August 28, 2002 07:50:50 AM new
There appears to be a problem with the invoice printout. It is displaying and printing the autionwatch header and side bar and "postsale sale fulfillment checklist" header. Could you please look into this. Thanks.

 
 SonyaCS
 
posted on August 28, 2002 08:26:06 AM new
Hi Samkat,

It appears that you are printing the wrong page. When you click on the Print Invoice link, the invoice should pop up in a new window and from there, you print. Is that what you are printing?

Regards,

Sonya
 
 samkat6
 
posted on August 28, 2002 02:10:36 PM new

When I press print invoice. This is the page that pops up. Prior to your new "improved" format, the proper invoice & packing slip page popped up. It has been working for many thousands of invoices prior to this.

 
 SonyaCS
 
posted on August 28, 2002 02:28:34 PM new
Hello,

I just tested this and was able to print out an invoice successfully. Are you on the fulfillment checklist, or are you doing this through Post Sale? Which item are you having this trouble with?

Regards,

Sonya
 
 
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