posted on August 29, 2002 08:03:51 AM new
Since some time yesterday the sales tax settings vanished from my account. If I go to post sale options the checkbox to enable this feature has vanished. I have been leaving posts about this since around 8PM yesterday. I am sure this problem is not mine alone and has not been discovered as yet by users other than myself. I had hoped the problem wound be resolved by now but checked a few moments ago and it has not been. Currently my checkout is not adding sales tax. I will discover than impact of this over the next week as all of my in state customers invoices from the auctions that are currently closing are incorrect.
Diana gave this response last night:
The tax info box is under My Account -> Post Sale Mgt. Options. I am checking on this now, as I do not see the box either.
At this moment I am out of compliance with state law. Philosophically I have no problem with this but as a practical issue it will ultimately cost me either in money, goodwill or both.
[ edited by davebraun on Aug 29, 2002 08:22 AM ]
posted on August 29, 2002 08:32:14 AM new
Thank you. It really would be helpful to others to know of this problem. I have access to another accounts settings and know that this problem is not isolated to my account only.
posted on August 29, 2002 08:36:39 AM new
Hi Davebraun,
This is not just in your account, it's in every account. Engineering was made aware of this right when it happened. A fix is going to be released shortly so please keep checking this thread.
