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 regencyrugs
 
posted on September 4, 2002 10:04:37 AM new
Please review your system status as auctionwatch is not synchronizing with ebay.
Many features are not working properly namely, post sale (does not pull from active after refreshing)
Launching, closed, and active.
Please provide a quick fix ASAP!
I need to send WBN's and relist a buch of auctions!!!
 
 regencyrugs
 
posted on September 4, 2002 10:17:14 AM new
Please advise if this is being fixed.
This is a terrible inconvenience.

Thank you
Robert
[ edited by regencyrugs on Sep 4, 2002 10:19 AM ]
 
 SonyaCS
 
posted on September 4, 2002 10:30:12 AM new
Hello,

I have been monitoring your account and the auctions are updating, and moving down into closed. You can go ahead and relist now.

Regards,

Sonya
 
 regencyrugs
 
posted on September 4, 2002 10:36:01 AM new
Hello Sonya, and thanks for your response.

Auctions are still not fully updating...
winning auctions are not able to move into closed after refreshing.
Please review the situation ASAP as the problem still exists.

We would appreciate a quick fix as our time is very limited.
 
 regencyrugs
 
posted on September 4, 2002 10:47:47 AM new
Please compare eBay and AW active auction lists and you will find that it does not match even after refreshing Many times.
(all were relisted through AW)
 
 DianaAW
 
posted on September 4, 2002 10:53:00 AM new
Hello regencyrugs,

We are currently investigating the cause of the latency you are noticing. We hope to be able to resolve this quickly, and we appreciate your patience while we look into this.

Thanks, and we apologize for the inconvenience.

Diana

 
 regencyrugs
 
posted on September 4, 2002 11:00:01 AM new
We are also refraining from relisting as many auctions that were scheduled to relist had failed.
Please respond as soon as the system is working properly so that we can relist with confidence knowing that auctions will not fail processing.
This has cost us a few good hours.

Thank You
 
 
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