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 lexusathome
 
posted on September 4, 2002 09:07:48 AM new
I have 2 items that show closed with no bids. These auctions did close with bids and i need to send out the WBN to the high bidders. The auction numbers are:

902572486, 902552787, these are on ebay

Thank you for taking care of this quickly

lexusathome

at-home on ebay

 
 SonyaCS
 
posted on September 4, 2002 09:12:09 AM new
Hello,

Were these relisted items, relisted on ebay? Or are these original auctions created directly from AW. Did you edit them?

Regards,

Sonya
 
 lexusathome
 
posted on September 4, 2002 09:17:19 AM new
no relist or edit.

 
 lexusathome
 
posted on September 4, 2002 09:25:01 AM new
these are original created auctions with no edit. Please help me quick, I need to send out the WBN. The winning bidders are asking for a total.

lexusathome

 
 lexusathome
 
posted on September 4, 2002 09:46:22 AM new
I just found out that I have a total of 4 items that closed with bids but are not available to send out the WBN. The auction numbers are:

902552708, 902552787, 902552906, 902572486,

Please help me get this taken care of. They were not edited or relisted at all, they were all original listed auctions.

Thanks for your quick fix

lexusathome

 
 SonyaCS
 
posted on September 4, 2002 09:58:08 AM new
Hello,

They should have the PSM keys on them if they were fixed price listings created out of AW. Did you have to import them to your account at any time?

Regards,

Sonya
 
 lexusathome
 
posted on September 4, 2002 09:59:24 AM new
no, they are normal auctions that were listed through auctionwatch. can they be fixed?

 
 SonyaCS
 
posted on September 4, 2002 10:10:22 AM new
Hello,

I'm looking into this right now to try to see why there aren't any keys on these items.

Regards,

Sonya
 
 lexusathome
 
posted on September 4, 2002 10:10:55 AM new
thank you

 
 SonyaCS
 
posted on September 4, 2002 10:38:20 AM new
Hello,

We are still looking at this problem. One of the auctions you posted about has now split so you can send the WBNs for them.

Regards,

Sonya
 
 SonyaCS
 
posted on September 4, 2002 10:48:25 AM new
Hello,

The problems you are experiencing are due to an issue with the collector. We are working with our engineers and with eBay to resolve this issue. It should be resolved shortly, I'll post in this thread and let you know.

Regards,

Sonya
 
 lexusathome
 
posted on September 4, 2002 11:14:33 AM new
I just have one auction left that doesn't have the PSM buttons. Please let me know when you fix this problem. Thanks

Lexusathome



 
 
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