posted on September 4, 2002 03:03:40 PM new
Hello,
I am just wondering if there is a proper protocol for listing a new item and have it appear in our inventory list and storefront . we check the box at the bottom of the page but less than 25% of the new auctions will go into the inventory lists or the storefront. do we have to setup the inventory first and then do a new listing or is there certain steps to doing this without losing the auction info. we did not experience this problem in the past. just the past month or so. Thank you for your time Sportsource
posted on September 4, 2002 04:09:49 PM new
Hi Sportsource,
If you save your items you create to your inventory, then you will always have a record of your items. Keep in mind that all auctions you launch appear in your storefront regardless. I'm not sure if this answers your question so please do let me know.
posted on September 4, 2002 04:35:18 PM new
Hi Sonya,
Thanks for your reply but we do get the auction items in the storefront however they are continuous items after the auction is over they are gone from the storefront and nowhere to be found in inventory even though both options are checked off at time of launch am i doing something wrong by previewing the auction before the launch and expecting it to be in the inventory and storefront after that action any help is greatly appreiciated Thanks again Sportsource
posted on September 8, 2002 01:40:05 PM new
Hello Sonya, we are still experiencing the same problem the items will not go into the inventory if you have any other suggestions please let me know. also will there be any work done on the WBN to make it more AOL Compatible everytime someone wins from AOL Or Compuserve and ATTBI they are asking for payment info after the WBN has been sent even though we have thorough instructions on how to copy and paste the URL into their browsers. We are starting to receive email saying that we have not tried to contact the winning bidder after 3 days and according to ebay rules the auction is void Please help on these issues Thanks again Sportsource
posted on September 8, 2002 01:45:31 PM new
Hello sportsource,
Can you provide some examples of items which you saved to inventory, but did not save? We would need this information in order to investigate the issue (auction titles are sufficient.)
As far as AOL / WBN support, we have done our best to make the WBN as AOL-friendly as possible. We will continue to look at this problem, however, as we do realize that a large percentage of bidders use AOL.
posted on September 8, 2002 03:15:06 PM new
Hi Thanks Here is 10 items that have not gone into the inventory if you need more we have plenty.
these are all ebay items
2138771613
2138771782
1853026181
1853026167
1853040171
1853025695
1842803905
1851144028
1851233127
1842803882
right now we are just relaunching them as we need too but we would really like to have the inventory feature so we can keep track of the qty Thanks for any help in advance sportsource
posted on September 14, 2002 12:56:42 PM new
Hello, Same problem again today we do not want to list any more auctions til we can get them into inventory please let us know why they are not going into inventory here is the new item # that is not showing up pleae help us Thank you sportsource
