posted on September 8, 2002 07:09:28 PM
I have listed over 50 auctions tonite and ALL of them are listed TWICE or even THREE times!!!!!!!!!!!!!!!!!!!!!!!!!!!
I now have to cancel the doubled or tripled items.
posted on September 8, 2002 08:13:06 PM
If you cancel the auctions tonight & email eBay's customer support, They might refund your money. They have for me in the past when I had a combination of blond & senior moments. I included all the auction numbers that I canceled.
Actually, this happened last night again and I thought it was just me... maybe not? I also had numerious items show up multible times in my inventory. I thought once again that this is my fault but now that I think about it. I use inventory importer and then drag and drop blocks at a time. So it couldn't have been me....
What's up?
Thanks
Paula
posted on September 9, 2002 10:11:55 AM
This happened to me last week as well. Fortunately for me, I have extra's of the items I am selling, and I just manually changed the expiration date. Auction Watch told me there wasn't much they could do. Said it wasn't their fault, I would have to fight with ebay. So I lost money, because when you have multiple listings for the same item, you have less agressive bidding. If I was forced to end the multiple listings, I would probably be still fighting with ebay, since AW doesn't seem to take its share of the blame.
posted on September 9, 2002 10:46:55 AM
I really didn't have to "fight" with eBay the last time I did this but I KNOW I was responsible that time.
This time, because I had one item added to inventory 3 times, I know something is going on with AW. I'm not wanting a refund from AW but I do want it addressed as I dont' want to have to take the time to correct this the next time I upload which will be this week.
I hope they respond to this thread.
Paula
Duplicate auctions may result during the create auction process online accidentally double-click on the "launch" button. They may also result from Sales Manager Pro uploads in which the Auction Sync feature is used again after an error during synchronization. Sometimes auctions are uploaded before the error is produced, thus we recommend checking your online account and/or email account before uploading again.
posted on September 9, 2002 10:59:02 AM
Thank you Sonya
I do believe I dimly recall an error while up-loading last time...
Would that also affect inventory?
Thanks
Paula
Inventory should not be affected, as it changes once you take the item out of inventory to launch it. As long as you are launching the item in pending that came from inventory, you are fine.
