posted on September 20, 2002 04:00:28 PM new
I just started using the AW manager last night, sent my first WBN today. Then I get this email from the customer:
"I received an email but I couldn't open it. It had the header of
"Congratulations ahargett!! Checkout instructions for...... etc" but I
tried to open it and it would not open."
posted on September 20, 2002 04:05:20 PM new
Well shoot. Two seconds after I sent that post I received this email from the customer:
"Actually I did receive this email.. sorry I have been going through email.
Thanks- I will send payment. Thanks again!!!"
then this one
"It will not allow me to check out stating that I must "You must select a
shipping method for all items." but I did sellect the choice of $2.00....
please let me know what to do. Thanks"
I don't know if this is a faux pax or not but here is the checkout page:
http://wsacp.auctionwatch.com/wbn.x/01000100000000001769549587xx/179c45e4e
posted on September 23, 2002 10:59:32 AM new
Hello productivity,
The reason that the user is receiving an error is that the WBN link is for an individual item, not the whole order. Since the order has the unified shipping option selected, the buyer will be unable to complete the WBN using the link you have provided. You can resend the WBN for the whole order, and the buyer can then proceed through checkout.
