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 pratt9999
  		posted on October 1, 2002 09:59:42 AM
I was on checking my auctions last night and the pictures were not showing up and have checked just now......

and pics are still not showing. Have they been down for over 12 hours???



 
 SonyaCS
  		posted on October 1, 2002 10:08:38 AM
Hi Pratt9999,

I am able to see your images just fine -- try clearing your browser's cache and let me know if this helps or not.

Regards,

Sonya
 
 touchofeurope1
  		posted on October 1, 2002 11:56:28 AM
Your images are down again, third time in less than 24 hours. It's on and off and very annoying.


 
 SonyaCS
  		posted on October 1, 2002 12:09:33 PM
Hi Touchofeurope1,

If you are still not able to see your images, I would suggest that you check your internet connection, and perhaps clear your browser cache as well. I viewed a number of your auctions and can see all of the images. If these solutions don't work please let me know. You can also try performing a tracert, which will help determine what the problem is:

1. Go to Start -> Run
2. Type in tracert -d imagehost.auctionwatch.com
3. Let us know the IP address of the last entry (this should be 66.7.130.10)

If you copy and paste the results here for me, I will send them to engineering.

Regards,

Sonya
[ edited by SonyaAW on Oct 1, 2002 12:12 PM ]
 
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