posted on October 3, 2002 11:22:56 AM new
Is there any way to get a confirmation that buyers received my WBN? You can when you send an email through Outlook Express (and probably other email servers).
I would like to be able to know if they got the message, not just when they finished the checkout.
If this isn't something that is available maybe it is something AW can look into implementing.
posted on October 3, 2002 11:25:02 AM new
Hi Rose,
Unfortunately we do not have a confirmation system available but I will pass this along as a suggestion to Product Development. I checked your settings and I see you have the carbon copy option checked off, so when you receive those you will know the WBN has been delivered to your buyer.
posted on October 6, 2002 09:12:00 AM new
I just think it would be nice to be able to know if they actually opened and read the WBN. If they haven't then that could be a heads up that there may be a real reason (like a "real" family problem) and not that they are just ignoring you. Of course they could just not open the email but I think most people would open them at least.
I have 2 people with really good feedback that haven't answered my first WBN or the 2nd reminder. That is what made me think of this.
posted on October 8, 2002 03:27:58 PM new
Yes that would be help as I just had someone who did not reply to the WBN or two other emails - say they were waiting for me to update my paypal with the shipping??? Right!!
I would also like to know it there is someway we can get a notice when they fill out the WBN form? I use SM pro and My eBay so I don't go to the control panel everyday?
Thanks
