posted on November 1, 2002 12:18:01 PM new
I have yet to receive help from the Ebay AW board so will try here. I have been around the Ebay Chat board and it appears other people are having sign in trouble. I cannot access my account or anything through Ebay as they keep posting: Not valid password. Also, 4 numbers are appearing they are calling security numbers that they want you to enter. They are different everytime I try to sign in. Unable to access anything on Ebay now. I don't want to change password for Ebay error/problems and wait 24 hours for reply. Also, obviously not necessary if other people are having the same problem. It is an Ebay specific technical problem! Any help please? Any one else with this problem!
posted on November 1, 2002 12:22:39 PM new
Hello ramabele,
eBay has changed their login policy and added a security feature (this is the number you have to type in) which appears after 25 failed login attempts. If you are having trouble logging in with your correct password, I would recommend clearing all of your eBay cookies. It *might* be a corrupt cookie that is causing your login to fail. Other than that, I am afraid I don't have any suggestions other than maybe to try eBay's live help.
