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 rykar
 
posted on November 14, 2002 05:32:00 AM new
I've been trying to change an image in #980021821 in the gallery. Chris sent me instructions and I still can't get Ebay to accept what I am sending. Now I have another wrong image in #735782137. Isn't there something that can be done on your end. I don't care what picture is used in the gallery...just so long it is the picture of the item. Now on #980021821 I ended up with three extra pictures that I don't want.
Another question is: I relisted two items and was charged for super sized pictures. Why?
#735782137 & #735775669
Thank You, Karan

 
 SonyaCS
 
posted on November 14, 2002 08:34:27 AM new
Hi Rykar,

Are you selecting the correct gallery image when you are listing these items? Let me know the name of the images and I'll email the URLs to you, which you can submit through eBay's gallery image corection form.

You have three extra images on that item because it looks like you are adding them after the auction has launched. You can either leave them there, or use the revise auction form to remove the HTML for those extra images.

Regarding relist -- if you relist directly on eBay then you run the risk of image hosting charges. To avoid that in the future, try relisting through AW. eBay will recognize the relist and credit you accordingly if the item sells.

Regards,

Sonya
 
 ChristopherCS
 
posted on November 15, 2002 02:30:51 PM new
Hello,

What do you mean when you say you were charged for supersize pictures? Is that to say there are image hosting fees showing up for those items here on AuctionWatch?

If so, where did you relist those items from - here or eBay directly?

If you relisted via eBay directly, that would be why you saw image hosting fees, as they did not list/relist from AW so they fall under the image hosting only fees.


Christopher
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