posted on November 22, 2002 04:49:24 AM new
... and I cannot relaunch them manually because I get the error message, "These items will be relisted automatically." They were supposed to relist last night, still nothing. What should I do?
posted on November 27, 2002 03:02:11 AM new
Hi Ddeva,
We are investigating why these 2 items did not relist automatically.
Now, to relist them, please do the following:
- go to Sales Manager
- select the 2 items
- hit Refresh.
The items will be processed again and, in a few minutes, they should relist automatically. You might want to go through the steps above at the hour, which you consider the most suitable for your listings to launch.
posted on November 27, 2002 07:17:04 AM new
Hi Ddeva,
The items are now relisted. Here is the procedure I followed, in case it might happen again:
- I went to Closed and located the 2 items
- I selected them
- I hit the Refresh button, located in the header of the Closed Listings tab (between the Relist and Archive buttons).
In a few minutes, the auctions were automatically relisted.
!