posted on November 25, 2002 07:37:59 AM new
Since I cannot upload images via the browser (for the past several days) I have tried SM PRO in Virtual PC, and guess what: It keeps crashing. So my business has come to a halt.
posted on November 25, 2002 07:46:10 AM new
Hello,
We are looking into your issue. Please let us know what error message you get in SMPro; also, please click Details in the SMPro synchronization window, and copy here the last lines of the detailed log.
posted on November 25, 2002 08:27:28 AM new
AMPROYOG caused a stack fault in module
KERNEL32.DLL AT 0167:BFF724CL
REGISTERS:
EAX=002A0037 CS=0167 EIP=BFF724CL EFLGS=00000202
EBX=FF85E000 SS=016F ESP=0391B57A EBP=0391B58E
ECX=00000022 DS=016F ESI=0391B59E FS=2F97
EDX=8162C0F4 ES=016F EDI=8162C0F4 GS=0000
posted on November 25, 2002 08:42:07 AM new
Hello,
Thanks for the error details; they show that indeed SMPro is not compatible with your Virtual PC installation. So, I'm afraid you won't be able to use SMPro to bulk upload your images, and we need to look into what prevents your browser from working properly.
It's vital that I hear from you on the upload issue today. I have about 400 images to upload and remember; in almost 3 years I have not had this type of problem uploading images through the browser interface AND nothing has changed on my end in terms of configuration. I am on a cable modem btw.
