posted on December 21, 2002 03:06:59 PM new
Please Please Please can someone help me out we have been trying to get to the bottom of this problem for 3+ months now and are close to giving up and trying another auction host service. Here is the Problem our auctions end the winning bidder notice goes out and if the winner of the auction is a AOL, Compuserve, Attbi user for some reason they do not get the email we understand that Aol has set up a system that has countered spam and has defaulted every users account to the highest setting. if they do receive tghe email they CANNOT use the link at the bottom of th WBN since AOL does not accept HTML embedded email. we get emails everyday from users who want their totals and we have to reply with a hard email which takes up time we do not have. we pay for this service for the conveniance of the automated emails but if the emails do not get there or dont work when they do what good is it. If anyone has any suggestions on this we will be forever grateful Thanks Sportsource
posted on December 22, 2002 05:26:12 PM new
AOL has a limit as to the volume of email that one source may send to their servers within a specified period of time. Anything that exceeds that volume is considered "bulk" mailing and is filtered out. Any user who has a legitimate reason to send large numbers of email through AOL in a short period of time has to make special arrangements with AOL, or their mail will be intercepted and deleted. They don't bounce it back to the sender. I'm assuming Auctionwatch has a bulk mail license with AOL. The same goes with Compuserve which is AOL in sheeps clothing.
The light at the end of the tunnel will turn out to be an oncoming train.
