posted on June 13, 2003 01:57:39 PM new
Hi,
I'm noticing today how many of the dates are all mixed up in this category. Up until now, the dates of payment have determined how they line up, with the oldest payment starting at the bottom of the list. Today, those payment dates are not in any order, with some paid on 6-12 at the very bottom, and other out of order dates interspersed among the list. It was extremely handy and effective the other way. Please advise. BTW: Although there are a few "multi-item" items affected, there are many single items affected as well. I do know "multi-item" items often a bit out of sync with some of your organizings
posted on June 13, 2003 02:17:05 PM new
Hi Biffette,
I checked your Items to Ship section and they all appear to be in order, ranging from newest down to oldest. I haven't seen this happen in other accounts -- did you switch them around prior to contacting us?
posted on June 13, 2003 10:37:18 PM new
Sonya,
With all due respect, you aren't looking very closely. Please look at item # 2325396951 and Order # 573244906. Both were paid on 6-12, and should be at the top of the list with the other items that were paid on 6-12 but they are at the bottom of the list, separated by an item that was paid on 5-28. All the other multi-item items do seem to be in the correct order, so why this one is not, I don't know, nor do I know why the other single item is out of order. I did not change anything, nor even know how to, in order to foul up the order of the list. Please advise.
