posted on August 8, 2003 08:26:19 PM new
For some reason my credit card has declined Vendio payment. Ive been using Vendio about 2 years and it has never happened before. It is not at limit so Im not sure whats up.
How long does Vendio wait before they cancel my service? I doubt if I will be able to resolve before Monday. I have auctions ending on Sunday and I would like to relist then also.
Anybody have similar experience and have an idea how long they wait before they cancel vedio services?
Thanks!
posted on August 9, 2003 07:03:22 AM new
Camo: I answered this on your other thread. It could be that what happened to me happend to you. Here is what I got back from VD:
++++++++++++++++
Thank you for your email. I have looked into why the charge was declined
and when we attempted the charge it came back requesting that we call
the Auth Center. Since this is an automated charge we were unable to
call. Since you have updated your credit card information another
attempt on the card is already in the queue to be charged. If for some
reason this charge is declined please let me know and I will contact the
authorization center regarding the charge. Let me know if there is
anything else I can do to assist you with your account.
Just update your card on file to verify it will go through this time around, so you do not have to worry about being cut off from being able to list new items. You can do this via the My Account tab, under the Personal Information link.
If you get an error message when you try to simply update it (even if going to the same card) you will know we were unable to process it again this time as well.
