posted on August 15, 2003 02:24:20 PM new
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It started Sunday morning. I have been unable to do anything once my page loads. Side bars do nothing.Unable to click on closed,active auctions. No link to E-Bay. Any ideas what could be going wrong ? I can go anywhere else on the web and everything works ?
posted on August 15, 2003 05:44:07 PM new
Hi there,
Have you tried clearing your browser cache and rebooting your computer? If so, and you continue to have problems, let us know what browser/version you are using. I don't believe anything was changed on our side that would cause this, but I'll check.
posted on August 15, 2003 06:10:32 PM new
WINDOWS 98. I'M NOT A COMPUTER EXPERT SO I TOOK IT TO THE GUY WHO BUILT THE COMPUTER. HE IS WITH OUT AN EXPLANATION. I HAVE PUT ALL MY FILES DOWN TO FIVE--ACTIVE,PENDING,CLOSED AND IT WORKS A LITTLE BIT, BUT STILL EXTREMELY SLOW.IF FACT WHEN I TYPE IN THE DELIVERY CONFIRMATION NUMBERS I HAVE TO WAIT FOR IT TO CATCH UP BEFORE I SEND THE MESSAGE.ABOUT A 5-10 SECOND DELAY.I TRIED GOING BACK TO 20 AUCTIONS DISPLAYED BUT IT FREEZES UP AND I HAVE TO TURN THE COMPUTER OF. ALSO I ARCHIVED 400+ CLOSED AUCTIONS AND IT DID NOT HELP. ANY ADVICE ? THANKS
Did the person you took your computer to today clear the cache? If not this should be done. Could you also let us know what browser and version that you are using is?