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 davebraun
  		posted on August 16, 2003 10:54:09 PM new
For the past day mailstep has not been passing along addresses to checkout when payments come in through paypal. The amount seems to be credited but not the name address etc.

Edited to say make that broken
[ edited by davebraun on Aug 16, 2003 10:57 PM ]
 
 ChristopherCS
  		posted on August 17, 2003 10:38:03 AM new
Hello Dave,

Thank you for bringing this to our attention. We have passed your case along to engineering to check into further.

Our apologies for any inconvenience, we hope to identify the cause and correct as quickly as possible.


Regards,
Christopher
 
 gousainc-07
  		posted on August 17, 2003 06:55:26 PM new
I've been having the same problem. So it is not isolated to the other user.

 
 davebraun
  		posted on August 18, 2003 08:04:12 AM new
Still broken.

 
 cococgld
  		posted on August 19, 2003 06:38:04 AM new
Mailstep is broken for me too. Any solution on the way???

 
 SonyaCS
  		posted on August 19, 2003 08:35:38 AM new
Hello,

This should be fixed soon. I apologize for not posting yesterday with more information. As soon as it has been fixed, I'll update this thread.

Regards,

Sonya
 
 SonyaCS
  		posted on August 19, 2003 10:45:26 AM new
Hello everyone,

This problem has been resolved. It was actually PayPal, and not Mailstep, that the problem was related to. PayPal changed their email format but we have just released a fix so the address information should populate your Post Sale section normally.

Regards,

Sonya
 
 davebraun
  		posted on August 19, 2003 06:47:16 PM new
It's working sort of. The Country field is not being picked up, other fields seem to be working however.

 
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