posted on September 20, 2003 09:07:14 PM new
I would like to know if you can add an area in the checkout form for customers to add credit card info. I process my own credit cards and your checkout form needs an area so customers can give credit card info. Your competitor Andale has this function in their checkout so I know it can be done. I have been processing a lot of credit card orders and the customers get confused with your current form. I have instructions on what info to give in the box at the bottom of the form but they still miss it and complete the checkout without the credit card info. I have to email the customer and have them send me the credit card info. Please can you address this problem and fix this? I post from 20 to 30 auctions a week and feel you need to address your customer’s needs. I think you have a great product except for this small detail and would like to continue using your product. Thank you and please respond.
[ edited by dmmercantile on Sep 20, 2003 09:14 PM ]
