lennonhall
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posted on January 3, 2004 06:43:42 PM new
For the second night in a row I am having problems with my eBay Gallery image. Tonight NONE of my auctions have a gallery image. Last night one of them had a problem. At least tonight, eBay sent me an email about this (one of the very few benefits of being a Power Seller!).
Here is the significant part of their email --
"Your image appears to be corrupted, or in a format we cannot process:
http://imagehost.vendio.com/bin/imageserver.x/00000000/lennonhall/DSC01926.JPG
Please ensure you are using standards compliant software while creating your image.
Try posting a new version of the image to your web site."
VENDIO SUPPORT -- CAN YOU CHECK THIS OUT? ANY IDEAS? Thanks!
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lennonhall
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posted on January 3, 2004 06:50:53 PM new
BTW - I followed eBay's instructions and
'pretended' I was changing the gallery image ... but just kept what was there and it took the image. That's five auctions in a row I had to do this for ... a real pain-in-the-neck. Can't wait until tomorrow when I'm planning on listing over 20 items -- sure don't want to manually correct the gallery image all those times.
Can you give me any ideas why this is happening? Is anyone else having this problem? Thanks!
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lennonhall
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posted on January 3, 2004 07:12:10 PM new
HELP AGAIN! Well, I THOUGHT I fixed it but I didn't. Just got ALL NEW email from eBay saying my image is NOT in the gallery. Looks ok to me but I'll take their word for it. Can you please check this out? Thanks!
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frankbank
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posted on January 3, 2004 11:17:00 PM new
I have the same issue with every one of my auctions tonite. What's the deal?
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livelycharms
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posted on January 4, 2004 05:23:09 AM new
Ditto!!! 130 emails in my inbox all saying that ebay is having a problem getting gallery images, that's a quarter a pop. Any reimbursement?
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lennonhall
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posted on January 4, 2004 07:31:04 AM new
VENDIO SUPPORT -- WILL YOU PLEASE REPLY????
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cheriejofl
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posted on January 4, 2004 11:53:19 PM new
I just signed up with Vendio and am going insane-for two hours I did the same listing never knowing it was going thru because there were no photos etc...nothing was working right only to find out I was charged 3 to 4 times for same listing I never did get listed-another issue -I may have resolved that but the gallery thing is another. I cannot for the life of me get my photo in the gallery-once again i am paying but it has an old Ebay listing photo in there and it won't let me put a new one in and it doesn't even have that jpeg picture in the file??????? Can someone please help me????I depend on this for half of my income and thought this Vendio would be an asset but now I'm not sure-please anyone could I get some advice-also when I sign on computer and go to sales manager it says server not accepted????What does that mean and what do I do???Please Help! Sincerely Cherie Jo [email protected]
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ChristopherCS
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posted on January 5, 2004 02:46:10 PM new
Hello,
It appears that something unannounced changed at eBay recently regarding gallery images. A few of our sellers are noticing that eBay is not accepting their gallery images.
In the past, this has been a transient issue at eBay that sporadically occurred [e.g. all capitals image file names]. However, this recent development appears to be more severe.
We are working with eBay to isolate the root cause, and will post updates as we learn more.
Regards,
Christopher
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lennonhall
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posted on January 5, 2004 04:21:16 PM new
Hi Christopher - thanks for getting involved in this. My auctions launched last night with gallery ok (first time in 3 nights with no gallery problems).
Please note that I do NOT name my images, the camera does and I use two types of cameras ... A Nikon and a Sony so there are two different naming protocols ... nothing involving capital letters that I can think of. Sony uses a "dscn###" protocol and the Nikon name things either "nikon##" or "img##". BOTH have been used for my gallery images that eBay has refused. Go figure.....
Thanks again.
[ edited by lennonhall on Jan 5, 2004 04:22 PM ]
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lennonhall
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posted on January 5, 2004 07:04:50 PM new
Had another gallery image bomb tonight. Here's the image:
http://imagehost.vendio.com/bin/imageserver.x/00000000/lennonhall/.mids/DSC02002B.JPG
Already tried to "revise" the auction to trick eBay into thinking it had a new image... did not work. Still no gallery image. ARE THE VENDIO TECHS WORKING ON THIS?
This is getting costly!
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ChristopherCS
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posted on January 5, 2004 07:19:21 PM new
Hello,
What happened when you tried to revise it that did not take? Was eBay giving you an error message when you tried to make the revision?
Regards,
Christopher
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