neglus
|
posted on January 3, 2004 08:08:21 PM new
For the past 1/2 hour I have been trying to upload one image to Vendio and eventually it errors out "cannot find server" (BTW I am using IE and have AOL closed)..are there problems?
|
DarinCS
|
posted on January 4, 2004 06:04:21 PM new
There are no problems that we know of at this time.
Thanks for your patience.
Best Regards,
DarinCS
|
yertle8
|
posted on January 4, 2004 06:08:11 PM new
Hi!
There is definitely a problem. None of my pictures are showing up on my auctions! Kim (Yertle8)
|
ChristopherCS
|
posted on January 5, 2004 02:49:58 PM new
Hello Kim,
Are there any particular auctions in question where your images are not appearing, or has this seemingly passed?
Perhaps you are referring to the eBay gallery images only? If so, note that eBay is having technical issues with the eBay gallery currently and that would be the cause, if you were referring to those images specifically.
Regards,
Christopher
|
buckskin007
|
posted on January 20, 2004 03:42:33 PM new
neglus is correct , I have been trying to upload images on Vendio , for hours and just can't upload , i've tried ten at once or one at a time . Won't work . HELP !
|
SonyaCS
|
posted on January 20, 2004 04:56:58 PM new
Hello,
If your image hosting page is timing out, please try the following:
1. If you have more than 9 upload fields showing on your image hosting page, please reduce the number of upload fields to 9 or less.
2. If you are uploading from the Image Hosting tab, please try uploading from Sales Manager -> Manage Images instead. Make sure that there are 9 or less upload fields showing on this page as well.
3. Please try clearing your browser cache, and if this does not help (after trying the above solutions) you might want to try using an alternate ISP access number if there is one available in your region.
4. Try uploading using an alternate browser, such as Netscape if you are using Internet Explorer, and vice-versa.
5. Try uploading using our offline listing tool Sales Manager Pro, which is available for free download at this URL:
http://www.vendio.com/my/client/
If none of these solutions helps, please let us know which specific browser/version you are using, as this will help us identify the cause of the problem.
Regards,
Sonya
[ edited by SonyaCS on Jan 20, 2004 04:57 PM ]
|
LIVINGDREAMS101
|
posted on January 20, 2004 10:07:31 PM new
HI
i AM HAVING THIS SAME PROBLEM
I DID ALL YOU SUGGESTED WITH NO HELP
I AM HAVING PROBLEMS UPLOADING THE PICTURES FROM MY COMPUTER, IT SAYS MY PICTURE SHOULD BE 350KB AND MINE ARE MORE LIKE027266464(JUST EXAMPLE NOT EXACT,LOTS OF NUMBERS)
SORRY ABOUT MY POOR DESCRIPTION.
i DOWNLOADED THE PICTURE SERVICE AS WELL...AND ALSO HAD PROBLEMS WITHT HAT BECUASE I USE AOL.
I HAVE AOL/INTERNET 6.0
AND I HAVE WINDOWS XP
MY CAMERA IS A KODAK 4.0
AND I CANT SEEM TO ADJUST IT ANYWHERE IN THERE SITE
PLEASE PLEASE HELP
I WANT TO JOIN VENDIO,BUT WILL LEAVE IF I CANT GET THIS SOON
THANKS ))))
|
SonyaCS
|
posted on January 21, 2004 09:12:34 AM new
Hello,
What is the actual file size of your images? If they are bigger than 350 kb you will not be able to upload them. Try to save them at a lower file size if they are that big. Also, please try uploading one at a time.
Regards,
Sonya
|
neglus
|
posted on January 21, 2004 12:26:19 PM new
Just thought I would report back..I have this problem sporadically with the new bulk publisher feature and I can't figure out why. I tried clearing my cache, rebooting, clearing cookies...making sure nothing else was running in the background was my next step. I don't know if this is a coincidence or not but I found success after shutting down all applications in my start menu except my anti-virus program (I have windows XP and used "msconfig" to unselect all the extras that were running)- Could it be possible that the "active x" or whatever it is that is used in AOL "Instant Messenger" (my kids always have this turned on)interferes with image upload? It seems when I turn it off that I have better success uploading images. Could be a co-incidence, but made me wonder about similar problems when I tried to do things through AOL (I have it closed almost all the time now).
|
earthmum
|
posted on January 25, 2004 03:13:30 AM new
Hi - there is definitely a problem. Yesterday, I uploaded 15 pics with no problem. When I went to upload the 16th, the image hosting page disappeared and flipped me to the eBay Search page. I have done everything suggested, and still cannot upload a picture. I am on broadband and use IE6 browser. This happened once before, last summer, but cleared up in a couple of days. Every time I click on my pic, the page flips to eBay search.
|
earthmum
|
posted on January 25, 2004 06:42:05 AM new
Helloooooo!!! Anybody there? I can't upload my pics to Vendio - that is a BIG DEAL!!!
|
earthmum
|
posted on January 25, 2004 02:18:49 PM new
I seem to be talking to myself ... is the Vendio staff off on Sundays?
|
DarinCS
|
posted on January 25, 2004 02:22:49 PM new
I have been able to load images to my Vendio account successfully all day. If there was a previous glitch in the system, it's all clear now. You can try uploading again.
Make note: you can try using a non-AOL browser (Internet Explorer and even Netscape) to eliminate any chance this is due to funky AOL behaviors.
Best Regards,
DarinCS
|
earthmum
|
posted on January 25, 2004 05:14:57 PM new
DarinCS - I STILL cannot upload pics. As soon as I click on my pic (stored in my pc) to upload, the page flips to eBay search. Still doing it. I use Internet Explorer 6 and am on broadband.
|
DarinCS
|
posted on January 26, 2004 09:30:28 AM new
Try emailing the picture to me... I'll try to upload it in your account. This will help elliminate the chances that's it's something wrong with your account.
Check your email for my address.
Best Regards,
DarinCS
|
skizzi99
|
posted on January 26, 2004 09:48:52 AM new
Hey! Now I can't upload! It was ok this morning. What is going on? I'm on Safari (browser, not vacation).
I also noticed that while checking my existing auctions on ebay that the pics would not enlarge.
This is Vendio I suspect.
Please advise
|
jtomp
|
posted on January 26, 2004 02:50:11 PM new
I just tried to upload and got "service not available - try again later" What is going on? I need to get some auctions on tonight and need the pictures.
|
capolady
|
posted on January 26, 2004 02:51:00 PM new
Now when I try to upload images I get the message "Service Unavailable" Could it be that Vendio had a problem the entire time and like ebay didn't want to acknowledge???
Staying out of a mental institution is a testament to my greatness!!!!
|
NEGLUS
|
posted on January 26, 2004 02:53:53 PM new
Me too..only I THINK i was able to upload 50 images about 10 mins ago..
|
fastfriendly
|
posted on January 26, 2004 02:55:32 PM new
BIG problems.
The image upload system was s-l-o-w last night.
Today the image hosting service is simply not working.
When can we expect full service to return?
|
aaronandelise
|
posted on January 26, 2004 02:56:27 PM new
There is a major problem. Service for pictures is down, and I cannot list anything, because I have no pictures.
Vendio still shows that nothing is wrong, and we know there is something wrong.. NO PICTURES!!
|
sfnyartist
|
posted on January 26, 2004 02:56:40 PM new
oops, didnt see the other threads as I started one on this topic too. Looks like the 'service unavailable' started at the same time for everyone.
|
auctionharborscottsdale
|
posted on January 27, 2004 04:04:42 PM new
I have been trying to upload photos for an hour. Have tried 4 times. It looks like it is about finished and will just sit there for many minutes not uploading. URRGHH!!! Vendio...any problems you are working on?
Thanks,
AH
|
SonyaCS
|
posted on January 27, 2004 04:46:18 PM new
Hello,
At the moment we are not experiencing any image uploading issues. If you are having trouble we recommend you try uploading just one image. If that also fails, please send one to us at [email protected] so that we may try to upload the image to your account.
Regards,
Sonya
|
shadowwand
|
posted on January 28, 2004 06:44:51 PM new
VD has been working fine for uploading images until about 5 minutes ago. Now all I get is the "THE PAGE CANNOT BE OPENED". VD is definitely have some image loading problems.
|
SonyaCS
|
posted on January 29, 2004 09:35:55 AM new
Hi Shadowwand,
This problem appears to be due to a proxy server issue within the AOL system. We suggest that you contact AOL regarding this issue. As a workaround, you may want to try using a different access number if you have one available locally. As always, please clear your browser cache before trying a different dialup number.
Regards,
Sonya
|
