Home  >  Community  >  Vendio Services  >  Sales Manager Merchandising Edition and Image Hosting  >  International Buyer - but I only ship USA


<< previous topic post new topic post reply next topic >>
 cta
 
posted on January 19, 2004 07:25:08 AM new
I just had an auction end last night and had someone from Denmark win. Unfortunately, I don't ship out of the USA (and it clearly says that in my listings several times - and I also have a huge flashing banner that says "Shipping in USA Only" ) so either he can't read or he just disregarded my TOS.

But now that he's bid, how do I get my fees back without actually filing a NPB alert? And I don't want to give him a negative just because he didn't follow my wishes. It's not that he isn't willing to pay...he just didn't read (or just didn't care) that it said no shipping outside USA a bunch of times. So how do I recoup my fees?

Thanks all!
 
 SonyaCS
 
posted on January 19, 2004 09:20:00 AM new
Hello,

Unfortunately you can't really get your fees back unless you file for it on eBay. I am not certain you need to give him a negative, you can probably offer it to the next highest bidder via second chance if you still want to sell the item.

Regards,

Sonya
 
 
<< previous topic post new topic post reply next topic >>

Jump to

All content © 1998-2026  Vendio all rights reserved. Vendio Services, Inc.™, Simply Powerful eCommerce, Smart Services for Smart Sellers, Buy Anywhere. Sell Anywhere. Start Here.™ and The Complete Auction Management Solution™ are trademarks of Vendio. Auction slogans and artwork are copyrights © of their respective owners. Vendio accepts no liability for the views or information presented here.

The Vendio free online store builder is easy to use and includes a free shopping cart to help you can get started in minutes!