posted on February 9, 2004 01:47:22 PM new
Item 3459106361 was purchased at 09:00:08 PST. I've located the item in Active view and used Refresh twice (the 1st time over an hour ago), but it still has not moved to Post Sale.
Sorry for the confusion. Try just clearing your browser cache and refreshing the page, as the system shows the item both in post sale already as well as having the WBN sent.
posted on February 9, 2004 02:40:06 PM new
Hi Christopher,
Thanks for the reply. The item has now moved to post-sale. This problem is on your end and had absolutely nothing to do with my browser cache, that's a cop out.
The refresh I'm referring to is the Vendio button in the Active View. I was under the impression that checking the item and using that function would update the status of checked items. If this is not the case please explain it's function.
The fact that an auto WBN has now been sent is not of much value since the buyer paid via PayPal several hours ago.
This item was definitely not moved to post sale in a timely manner. Please investigate why this happened.
Actually, this was an issue on eBay's end which slowed things down on our side. The issue has been corrected now. Usually when you clear your cache and/or refresh the page, this type of problem can be resolved since new information regarding your listings is updated at this time.
