posted on February 24, 2004 02:51:15 PM new
Please help! I am trying to list to get ready for my 20 auction launch tomorrow.. and I have no "catagory pull down" for eBay... am I the only one having this problem?
posted on February 24, 2004 02:55:19 PM new
Hello,
The problem is most likely related to recent changes that eBay made to their category map. Every time eBay updates their category map, we must also update the map on our site. This means that the first time a user visits the category page after an update, we must fetch the new map. Since the category map is fairly large, the time to fetch this page the first time after a category update is noticeably longer than normal. We have added a progress bar, so you should see that an update is taking place.
Note that the update process can take several minutes. Please allow time for the map to update before exiting the page. After the map has been updated, time to access the category page should return to normal.
Unfortunately, there are certain ISPs or proxy networks that may time out when fetching this large page. If this happens, please try restarting your system, and/or use a different dialup number to access the internet.
posted on February 24, 2004 04:11:23 PM new
Diana... its NOT working. I wait and wait for the catagory page to load, and my aol icon isn't turning. I've tried everthing, reboot cleared cashe, defrag, disc clean up.. I have no catagory pulldowns? Heeeeelllllpppppp mmmmmmmeeeeee PLEASE! Deb
posted on February 24, 2004 04:17:41 PM new
Hi again Diana... I don't even have the 'circles' progress bar ..like on yahoo and other sites? Its just NOT working for me. What else do I do. I am on AOL, running Windows XP. Deb
posted on February 24, 2004 05:14:13 PM new
Hello Deb,
Try minimizing the AOL window and launching your Internet Explorer directly instead, then see if the category tree will load.
If all else fails, try simply restarting your machine. Rather than making any changes, simply rebooting will sometimes correct this if the problem is transient.
posted on February 24, 2004 06:00:07 PM new
Hi ChristopherCS
I opened I E and loaded vendio. went to the listing page and the progress bar was there for about 10 seconds then it went away. still no drop down list.. I rebooted and tried again and the same thing happened. Tried aol again and no progress bar or drop down list... Pease HELP....... Deb
