posted on October 3, 2004 10:45:07 AM new
I have NEVER used Vendio watermarking, never wanted to use the watermark, Will NEVER want to use the watermark. Why, all of a sudden, are my photos being watermarked and my account being billed??
I never intentionally asked for watermarking and when it started showing up on the pictures I uploaded last night, I went into my account and verified that I had not enabled watermarking. It said watermarking was not enabled so I assumed it was a fluke.
Now, this morning, I am being billed for the watermark. Go into my account and sure enough it has been enabled. I don't want it. Never wanted it! I make it go away. Now can some one please tell me how to make the charge go away? ARRGGGG!!!!
And Vendio, if you have set up a default "Enable Watermarks" screen in account auctions, I'm sure I won't be the only one annoyed!
[ edited by ltray on Oct 3, 2004 11:54 AM ]
It does appear that you set up the watermarking yesterday, then disabled it today. We passed along a request to the billing department on your behalf to refund any charges.
posted on October 3, 2004 04:38:46 PM new
Christopher,
Thanks for your help. I never intentionally selected watermarking for my pics. The only thing I did last night was clean out my recycling bin and set my Image hosting option for 3mb.
When I saw the watermarks on my pics last night, I checked my account and it said Watermarking was disabled. Then this morning, my account is showing it enabled. I have reset it to disable, but it is still showing on my statement page as enabled. However it is no longer showing on my pics.
Hopefully at midnight, everything will return to normal!
