posted on October 9, 2004 01:02:16 PM new
I just wanted to know if there is some link to just cancel my vendio subscription. I just recently signed up for vendio @ the $12.99 and now i get a bill some other way out amount. I just need to cancel, cant afford anymore fee's. HELP!!!
posted on October 10, 2004 12:17:26 PM new
I agree with the first poster about the fees and such. I was originally on the PAY AS YOU GO plan. Now I got a bill of $13+++. I was never notified about this change. THE ONLY EMAIL I DID GET WAS SENT TO MY ****VENDIO**** EMAIL ACCOUNT, NOT MY "REAL" EMAIL ADDRESS. I didnt even know I had a Vendio email addy. Isnt it funny how VENDIO knows where to send the bill, but not where to send the notice about fee increases? And you know whats the most ridiculous? THERE IS NO SIMPLE LINK TO CANCEL A SUBSCRIPTION! Fees are raised while the level of service is not. Its shameful.
posted on October 10, 2004 02:25:20 PM new
Yes, what about us pay as you go customers. There are months in between my auction but now I have to pay a monthly image hosting fee???
posted on October 10, 2004 04:56:03 PM new
Hithere,
Under your current Sales Manager plan, you will not be charged any service fees unless you use the Sales Manager service.
If you would like to retain your account and not be charged additionally for image hosting during periods of non-usage, you can do this by deleting all of your images (be sure to empty the Recycle Bin) and then discontinuing your Image Hosting plan during months when you aren't listing. You may disable your Image Hosting plan at any time by taking the following steps:
1. Go to My Account -> My Service Plans.
2. Click the "see other plans" link next Image Hosting, and scroll to the bottom of the page. Click the "discontinue.." link.
Once this is done, you will not accumulate any charges for the Image Hosting service (but note that any current balance will still be charged at the end of your billing cycle.) When you start selling again, you can re-sign up for image hosting using the same steps. We recommend starting with the lowest plan, as our system will bump your plan up automatically when you exceed your plan limit.
Please let me know if you have any other questions.
