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 cyberageart
 
posted on December 30, 2004 09:01:53 AM new
Hi all, Happy New Year, hope you all had a wonderful Christmas. For the past four years I have always used the HTML <b> in front of my text to get a nice BOLD black text on my listings. I have just relisted for tonight about 20 auctions and not one has bold text. They are all in regular text. What gives? Steve

 
 SonyaCS
 
posted on December 30, 2004 09:20:40 AM new
Hi Steve,

I checked your account and it looks like you don't have anything active. Did you just recently end those items? The bold should show unless you are using other HTML in the listing that is not entered properly. If this happens again, please provide an example so we can take a look.

Happy New Year to you too!

Regards,

Sonya
 
 cyberageart
 
posted on December 30, 2004 10:03:42 AM new
Hi Sonya, I have twenty some odd that won't go on until later tonight. Remember I'm 9 hours ahead of you. But I threw one on just to test it and show you. It is a Provencal tablecloth. And the text is regular & small, not BOLD like I prefer. I only use a couple of HTML symbols, Ex: <b> for bold up front of the whole text.<br> for a break in sentence <p> for paragraph and that's about it. All others are in my permanent stuff that goes automatically on every auction, and there has never been a problem with those. So, unless this is just a relist problem there is something wrong. Please check out the one and let me know if you see anything. Do you have a way to check back to my original listings and permanent stuff, just to make sure I haven't made any changes with incorrect HTML. I will also go into some of the permanent stuff now and check as well. Thanks, Steve
 
 cyberageart
 
posted on December 30, 2004 10:20:27 AM new
Hi again Sonya, I just went into the "custom text" site and I couldn't find one thing wrong. Except if you remember several months ago there was a Vendio problem with text getting small when the HTML symbol <p> for paragraph was used. The workaround that you gave at the time was to use <br><br> instead. I noticed that in my "custom text" that was still there. So I just changed them all to <p>. But I don't see how that could make a difference anyway. Both symbols would do the same thing. Give double spacing after a sentence and start a new paragraph. Now if I had done one HTML symbol wrong in one listing I could understand it. But to have everyone the same then something is not right. So, I did my part, now it is up to you to find the problem and hopefully correct it. Just for curiosity I'm going to start a phoney auction and see what happens without launching it of course. I'll let you know what happens. Steve

 
 cyberageart
 
posted on December 30, 2004 10:26:58 AM new
Hi Sonya, just started a new phone auction. The title bar above the text that comes from the original title shows up dark, large and bold. The rest of the text was small and light. So it is not a relisting problem. Up to you now. Steve

 
 cyberageart
 
posted on December 30, 2004 10:42:26 AM new
Ok, last thought then I give up. I just went into some old items in archive and even they are in the different light,small text. I know darn well that those were originally in the BOLD text or I would have brought this problem to your attention sooner. Steve

 
 cyberageart
 
posted on December 31, 2004 03:33:27 AM new
Sonya ??????? have you any further thoughts or reasons why this is happening? I can't find anyhting as noted in my previous posts. So hopefuly you will come up with a solution. I really prefer the BOLD lettering in my text. I just think it looks better. Had 25 auctions list last night. Everyone in small text. Steve

 
 ChristopherCS
 
posted on December 31, 2004 08:17:44 AM new
Hello,

I took a look at one of your current listings, first in Firefox (which I have the font size/settings adjusted in) and then internet explorer and in IE the ads all appeared larger, unless you have gone back to revise them:




Regards,
Christopher
 
 cyberageart
 
posted on December 31, 2004 10:38:31 AM new
Hi Christopher, what you have just sent me is not BOLD text as I have been used to for the past four years. If you will note the secondary titles above the text within the bamboo frame you will see what I mean by BOLD text. Thanks, Steve


 
 ChristopherCS
 
posted on December 31, 2004 04:06:59 PM new
Hello,

Here is a sample of one of your listings with the bold title removed:



Our apologies if we missed something. From the looks of it, the bold tag does appear to still be working properly in eBay listings.


Regards,
Christopher
 
 cyberageart
 
posted on December 31, 2004 04:38:29 PM new
Hi Christopher, still showing as non BOLD text on my computer. Now just last week I was hit heavy with spyware and had to have my hard drive completely reformatted and reinstall everything from scratch. Is it possible that the text is showing ok on your computers and on ebays but not on mine. The only way I can check that is to try it on someone elses computer. If in fact it shows up BOLD on another computer then I apologize for taking up so much of your time. Will let you know as soon as I check it out. Thanks, Steve

 
 SonyaCS
 
posted on January 3, 2005 11:32:25 AM new
Hi Steve,

If you know how to take a screenshot you can send us what you see as well. Let me know if you need any help with that.

Take Care!

Regards,

Sonya
 
 cyberageart
 
posted on January 3, 2005 01:17:30 PM new
Hi Sonya HNY. No sense taking a screen shot because I have nothing to go by. Christopher sent me two samples of printing which you can see in his posts. One is large but not BOLD. The second is smaller and also not BOLD. If you could take a look at the Vendio opening signin page and look at the line that says "Choose a sales manager edition for your special needs". That is the type of print that used to be on my auctions. large and thick black lettering except down in the permanent "custom text" where I have used some colors. If it can't be fixed I guess I can live with the way it is but I really liked the way it used to be. I was shocked when I went into some old archived auctions expecting to see the old BOLD print to show you and they are now the same as the current auctions. That is really wierd! If you can fix it or at least tell me if I'm doing something different that has created this problem I would appreciate it. I did change some of my custom text a few weeks ago, but because of the holidays didn't do any listings until this past Thursday. I have reread my changes several times and can't find any incorrect HTML that could have caused this. Hope you can find something. Thanks, Steve "Are we having fun yet?
 
 cyberageart
 
posted on January 3, 2005 01:39:15 PM new
Hi again Sonya, have no idea what you mean by a "screen shot" Thought you meany cut and paste, but that didn't work. So a tutorial would be appreciated. Thanks, Steve

Below is my "custom listing text" as I use on all my auctions. I can't find anything wrong with the HTML that would be causing the problem, Can you?

<p><center>***IMPORTANT NOTE***</CENTER><p><font color=blue>We are residing in and shipping from France!<p>As there are mail and banking delay problems with checks and/or money orders from outside of Europe the only acceptable method of payment will be in Dollars or Euros via Paypal.<p>European Union buyers may pay by mail in Euros via a check or money order. (Please advise shipping address for quotation on postage).<p>Buyer pays S&I <br> We do not charge handling fees!<font color=green><p>Third party postal insurance of $6.00 is required for each breakable package. <br>For non breakable items, insurance will be optional.<br>Seller will not be held responsible for lost packages on uninsured items! </font><p><center><font color=red>***For Shipping Costs***</center><p>We will send an ebay invoice at end of auction to the winning bidder -usually within 24 hours!<br>For your convenience we will offer two shipping options.<br>(1)Economy Surface mail 4-6 weeks delivery.<br>(2)Priority Air mail 7-10 days delivery. </font> <font color=black><p>Please watch our ebay site for fine antiques and other items from Europe.<br> We specialize in antique bronze and crystal sconces - Majolica (including St. Clement figural pitchers)- confit pots - enamelware and an eclectic mix of authentic items from France and other European countries! Merci Beaucoup!</font>
 
 SonyaCS
 
posted on January 3, 2005 05:55:33 PM new
Hi Steve,

Looking at your HTML, you should have a </font> before <font color=green>. However I don't think that affects the boldness of your fonts -- it was just something I noticed. To take a screenshot, get the page you want up on your screen then hit the following keys: Cntrl-Alt-PrtScn. Then go to Paint (or any graphics program), open a new file and paste it there. Then save it as a jpeg and either send it to us or upload it to your Vendio account and let us know the name of it.

In previewing your pending listings, none of the descriptions are bolded -- are these all relists or new items? You can edit and at the beginning of the description, put in the <b> tag. We haven't changed anything that would directly remove tags from your listings. I can see your custom listing text is bolded.

Regards,

Sonya
 
 cyberageart
 
posted on January 3, 2005 11:33:25 PM new
Good morning Sonya, thanks for catching that re the </font>. Although I think as you do that it doesn't makes any difference. Funny thing is that the next paragraph changed color anyway. So putting in </font> after the preceding paragraph didn't really make any difference. I did also catch an error though, I wanted that second paragraph in red as it is quite important and the third in green (less important). I had reversed them. Just changed it now to the way it should be. Thanks also for the tutorial on Screen shots. But I'm ashamed to admit that is way above my pay scale. A bit too complicated for this addled old brain. Never had need for it before in 5 years and see no reason to have to ever use it now. I have never used a paint program and have never got into opening files etc. So, I think I'll just stick to the basics. I mainly use my computer for eBay, emails and my own personal financial things. I don't get into all the special programs that other sellers write about in their posts and I get headaches just thinking about them. I believe in the old axiom "KISS". I have been pretty successful on eBay with my simple methods, so it works. Why get complicated now. So, thanks again. Steve
 
 cyberageart
 
posted on January 3, 2005 11:40:55 PM new
OOOOOOPS! forgot about your question about the pending listings. haven't gt around to completing them as et. When I do they will have the <b> before the main body of the text as do all of my auctions. Just noticed something else strange. If you would take a look at the bottom of any of my auctions. You should notice that that text re shipping and Paypal is bolder and smaller than the main body text. Now if I could get the main body text to be BOLD like that but remain the large size I would be happy. I find it strange that that text becomes different than the body text. Is it perhaps because that section if I remember correctly is done on eBay and not on vendio? Steve
 
 cyberageart
 
posted on January 4, 2005 03:12:40 AM new
Sonya, one last thought and then if it can't be fixed I think we should drop it. We are both spending too much time on this.
Please take a look at my eBay "site specifics page". At the top you will see the following statement. "Your items title appears here". That is in exactly the type of BOLD print that all my text used to be in. Then notice below the image boxes the text changes to a light thin printing. Then after the next line ***IMPORTANT NOTE*** the print changes again. Also a bolder type print. Then at the bottom for the Paypal and shipping and insurance info another type printing shows up. So, whereas I used to have one style BOLD printing throughout my whole auction It looks like I now have three different types. Hope you can figure this out, I sure can't. Thanks, Steve
 
 SonyaCS
 
posted on January 4, 2005 09:29:46 AM new
Hi Steve,

So far, everything that I have looked at (out of your active listings) is bold throughout the auction. If there is a specific one you want me to look at, please tell me the item number and I'll review your HTML. Once you have the <b> tag in front of the item description in your pending listings, the auctions should be bold throughout, so that should correct that problem.

It's probably some random HTML tag that has been duplicated, or hasn't been closed in the right area...it should be easily fixable.

Regards,

Sonya
 
 cyberageart
 
posted on January 4, 2005 10:16:23 AM new
Hi Sonya, is the text you are seeing as I described it in my last email as shown on your opening signin page? Specifically: "your items title appears here". That is what I'm looking for. If in fact that is what you are seeing then it's my computer that is not showing the text correctly. But if it shows on the home page then it should show in the auction as well. Lets let it go. Too much time spent on this already. Thanks, Steve

 
 SonyaCS
 
posted on January 4, 2005 05:52:30 PM new
Hi Steve,

Yes, I saw it bolded as you described. Let me know if you need help with this again, I'm here to help you as always.

Regards,

Sonya
 
 
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