posted on March 8, 2005 09:32:10 PM new
Is anybody having trouble with gallery images in search and stores? I have relisted or have items on ( good till taken off) and my gallery pictures say CLICK TO SEE PICTURE. I think ebay has done something with my older images , changed servers or something and know I have to go in a fix one at a time. HELP
When you correct the Gallery image on eBay, are you seeing a URL entered already? If so, is it a valid URL (ie. there is still a picture on file in our system associated with it?)
posted on March 9, 2005 04:07:57 PM new
Diana, Yes it's valid and in my system. In fact when I submit it without changing anything it goes into the gallery. I think it's ebay but it may have something to do with vendio too, a change in the "API" system?
posted on March 11, 2005 07:42:48 AM new
Diana, I just got this helpful email from ebay to fix my problem , hope this helps others.
Thank you for writing us about the difficulty that you are having with
your Gallery images. My name is Adam and I'll be happy to help you.
We recently made enhancements to the Gallery by going back and resizing
all the old 64x64 pixel Gallery pictures on your Seller list, Search and
Category pages and Stores to the new 80x80 pixel images.
Unfortunately, some of the Store listings "Good Til Cancelled" items
were missed and these items currently display the "Click here to view
image" placeholder.
This issue has since been resolved and your corrected image will appear
in one of the next updates. Please be advised that this process could
take several hours.
I apologize for any inconvenience that this has caused for you and I
appreciate the opportunity I have had to assist you. I hope that your
future experiences at eBay are pleasant and successful.
